Privacy Policy

Who we are

Our website address: The One stop Shop “Kosovo Youth”, under the domain name “” has been created to provide a youth-friendly, dynamic and collaborative platform for young people, which will aggregate all necessary information for youth, to ease their access in in-formal education, training, volunteer engagement, internships, self-employment and employment opportunities. The platform which is developed by NGO LENS aims to offer a better and clearer structure of the information distributed on the Internet and which, as of now, is inaccessible for young people in a single space. The platform has been developed with the support of the OSBE Mission in Kosovo thought the project “One-stop-shop for professional development”. The purpose of the project is also to allow CSOs, public sector institutions, young citizens and other interested parties, to receive and share information on education and employment opportunities, offer analysis of the labour market situation through practical information on the current labour regulations, as well as available trends in job postings, career advice and much more.

Contact information


Address: Str. Syleman Vokshi, No. 6, 10000 Prishtina, Kosovë;



You’re privacy

We believe that you have the right to control the use of your personal information and that your privacy has to be respected. We restrict access and processing of your data by other parties. We will not use personal information in a way that does not match the purpose you have given them to us.

What personal data we collect and why we collect it:


Our application does not have available tools for comments and/or applications similar to discussion platforms. Therefore, we currently do not allow comments.


We use Cookies which aim to improve the user experience as well as improve the functional features of our online application. The cookies we use expire within one (1) month and are only for monitoring our internet traffic. These Cookies represent only aggregate download numbers of each document, page, etc.

When you visit our website we use a cookie to manage your sessions: if you submit a form, a cookie session may be set to allow you to confirm a re-submission. The content management system on our site leaves a cookie for the administration of your session, but is not used for tracking purposes.

We use the services of “Google Analytics” and the sole purpose is to increase user experience and the performance of our platform. Data is not shared with third parties.

Each time you visit a page on and each time you download a file, the activity information is processed and stored in a temporary protocol. The data is rendered anonymously.

The following information is stored in case you visit or download a page:

-Technical specifications of browser;

-Anonymous IP address;

-Time and date;

-Page / downloaded file name.

You can refuse the use of cookies by adjusting your browser and stop collecting data. You can also prevent the collection of data generated by cookies and related to the use of the Internet (including IP address) in Google and the processing of this data by Google by downloading the browser add-on available at the following link:

For more information about Google Inc and Google Analytics, visit:

To learn more about Google’s privacy policies, you can visit the link below, or use the alternative resources of this ISP:

Contact forms

Where necessary we use contact forms. Data such as name, surname, contact number, e-mail in the required fields are collected by users and/or visitors. The sole purpose of collecting this data is only for mutual communication.

Links to other sites (hyperlinks) and embedded content

Our online service may provide links to web pages or other resources. As has no control over such sites and resources, you acknowledge and agree that is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible for any content, advertising, products or products other materials from these sources. You also agree that shall not be liable, directly or indirectly, for any damage or loss caused or suspected by or in connection with your use or support in any such content.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Subscriptions and accounts

For the use of some of our tools and features, you might be asked to create an account or to be registered in order to have full access to the available services in You also have the option to subscribe to our news feed to receive latest updates and information.

At any time, you have the option to opt-out or to delete your account. To do so, go you your dashboard and look for the option “delete account”. Your data and profile will be deleted permanently.

How we protect your data

Our website protects the data of all users and the privacy of all reports. We as an organization within our webpage will not use your personal information for distribution to other parties besides the contracted company which is contracted by the organization.

Our services, and its content that can be downloaded and accessible by Internet users, are provided and managed ONLY by LENS. YOU expressly agree that your use of, and its services, is your sole responsibility. Given the fact of the sensitivity of digital data, YOU agree and are aware of the manner of use and the damages that may occur or be caused as a result of the digital data flow either from downloading applications or through used devices such as browsers or computer operating systems.

Our teams will make maximum efforts to prevent any data breach, misuse or other harmful components in the application, in any service, servers, or emails sent.

Notwithstanding the foregoing, this site acknowledges compliance with the highest ethical and professional standards in the organization in the protection and preservation of data through its network.

In accordance with the GDPR and in situations of data breaches we have the duty to report the case to the relevant supervisory authority, in order to protect your personal data. We’ll do this within 72 hours of becoming aware of the breach, where feasible. We will also keep a record of any personal data breaches, regardless of whether we are required to notify.

Who we share your data with

We restrict access and processing of your data to other parties. We do not share personal data with third parties. We will not use personal information in a way that does not match the purpose you have given us.

How long we retain your data

Data collected through forms applicable to this website such as name; surname; e-mail; phone; textual contents; uploaded files, remain only for our mutual communication. We try to collect as little personal data as possible. The contents of senders via e-mail or web application, on our servers are stored only for as long as necessary, but not more than 3 years.

What rights you have over your data

If you have submitted a post, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also can request that to erase and/or delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Such requests can be addressed to “”.


Last update: 17.11.2020